The safe, soft, snug, adorably functional, and FDA-Cleared Tortle Air now comes in an all-NEW design — meet your Tortle Air - Turtle Trot!
The NEW Tortle Air - Turtle Trot cozies right up to your baby’s head, with the most advanced positioning aid for the management and prevention of Flat Head Syndrome as your baby grows. The Tortle Air is especially beneficial for infants who already have Flat Head Syndrome as there is a front opening, making it easier to place correctly on your baby’s head.
Silicon dots on the inside facing prevent slippage, giving your baby the best results with close-fitting comfort. The silicon is similar to those found on your favorite yoga or athletic gear, and though they may leave small marks on your baby’s skin this is normal and completely temporary.
By actively deflecting your baby's head to different areas while they’re lying down on a flat surface, the Tortle Air gently re-shapes their head, preventing and correcting Flat Head Syndrome.
Features
- Prevents & corrects Flat Head Syndrome, & associated issues.
- Can be adjusted as your baby’s head grows.
- Larger contoured roll — positioned on flat spot allows the baby’s head to reshape.
- Side tabs — adjust size for correct fit.
- Repositioning promotes healthy neck muscles. Silicon dots help slippage — may leave an initial imprint but does disappear.
- Designed by an experienced parent, published author, and pediatrician.
- Next-generation, single-layer construction.
- 95% cotton, 5% Lycra, & PU foam.
- Download Tortle Instructions
Size Chart (*For best fit size by Head Circumference)
| SIZE |
*HEAD CIRCUMFERENCE |
AGE |
| Small |
12-14 inches / 30-36cm |
0-2 months |
| Medium |
14-16 inches / 36-41cm |
2-4 months |
| Large |
16.5-18 inches / 42-46cm |
4-6 months |
Safey Essentials
It is most helpful if your baby wears their Tortle Air to reposition whenever their head is placed against a firm surface like a car seat, stroller, bouncer, or crib to avoid flat head spots or head preference. The Tortle Air is not needed when you are holding or exercising your baby, OR overnight when you are sleeping. Baby can’t do therapy all the time!
Always keep your baby in direct line of sight while using the Tortle—it's fine to move around the room as long as you can see them. Avoid leaving them unattended or relying on camera monitors, which could freeze or malfunction at critical moments.
Perfect Fit Guide for your Tortle
To properly use the Tortle, you must pull the beanie down as far as possible so the crown of the head is fitted into the top of the beanie and ears are covered. The fit of the hat can be adjusted using the side cinch tabs. Click here for a printable measuring tape
Usage Instructions: Clear Steps for Success
Using the Tortle Air - Turtle Trot or Tortle Air - Lucky Elephant is straightforward and safe when followed as directed. It's intended for supervised awake time on firm surfaces like cribs or car seats. Always consult your pediatrician.
How to Correct Brachycephaly
- Brachycephaly occurs when a baby spends too much time flat on their heads, causing the back of the head to uniformly flatten as well as a variety of other cranial asymmetries.
- If the flat spot is at the back of the head, place the roll over that area and then allow your baby to turn their head first to one side, then the other.
- Do this each time baby is placed on a flat surface, such as a crib, car seat, or stroller.
- To remember which side to turn baby's head when the roll is on the back of the head, simply wear a bracelet or hair tie and switch it to the opposite wrist after repositioning.
How to Correct Plagiocephaly
- Plagiocephaly is when a baby has developed a flat spot on the area between the back of their head and their ear on one side.
- Open the front of your Tortle Air and loosen the adjustable side straps.
- Place the Tortle Air on your baby’s head so the support roll lies over the middle of the flat spot. Be sure to pull the beanie down, at its sides, to cover most of your baby’s ears.
- Position baby to face the less-preferred side during use.
- With plagiocephaly, you will notice the baby looks one way most of the time. With the Tortle Air secured and the roll placed correctly over the flat spot, your baby should be looking to the other, less-favored side when laying them down in a crib or carrier, such as a car seat or stroller.
How to Correct Torticollis
- The Tortle Air is designed to provide passive stretching of baby’s shortened, or tightened, neck muscle(s).
- Place the support roll on the side of the tight neck muscles, not on the flat spot, about 1" behind the ear.
- If your baby has Torticollis, it is recommended to involve your pediatric PT/OT, as the therapy is slightly more complicated and can involve eyesight imbalance.
Canadian Shipping Policy:
Free shipping over $50 (CAN)
Exceptions may apply to oversized items, such as cribs & mattresses
Exceptions may apply for articles on sale or clearance items (prices shown in red).
Exceptions apply for remote locations. Please be aware that if your order is flagged as being in a remote location with unusually high shipping costs, we may need to cancel the order or contact you to discuss additional shipping charges before proceeding.
International Shipping Policy
USA: At this time, we do not ship to the United States. Baby products are subject to different safety regulations and compliance standards in the U.S., which may result in customs delays, refused entry, or additional liability concerns. To ensure full compliance and protect our customers, we are unable to make any exceptions to this policy.
Other countries: International shipping rates are calculated automatically at checkout. To receive a shipping estimate, simply add an item to your cart and enter your country and postal code. If a rate does not appear in the cart, proceed to checkout where the final shipping cost will be calculated.
Please note that duties, taxes, and import fees may apply depending on your country. It is the buyer’s responsibility to verify any potential import charges prior to placing an order. We are not responsible for duties imposed by the destination country.
If you have any questions about shipping options, delivery timelines, or documentation, our team is always happy to assist before you place your order.
Returns & Exchanges
We stand behind the quality of every product we sell and are committed to providing a reliable, worry-free shopping experience.
If your item arrives defective or not as described, we will replace it at no extra cost to you. For sizing exchanges, we also cover the associated costs to make the process simple and stress-free.
If a return or exchange is requested for any other reason, the buyer is responsible for return shipping fees. Please note that we do not accept returns on open boxes or hygienic products (exceptions apply).
For international orders, we do not accept returns. However, if there is a product defect, please contact us — we will gladly assist you with a warranty claim. All of our products are protected by a limited manufacturer’s warranty, and we stand behind repairing or addressing defects within the applicable warranty period.
To read our full return policy, visit our return policy page.
At Goldtex, we stand behind the quality of every product we sell. All our items come with a manufacturer's warranty from reputable Canadian brands to ensure your purchase is protected.
Please note that once an item is removed from its original packaging, warranty claims are handled directly by the manufacturer to ensure you receive expert technical support and the fastest resolution. As an authorized dealer, we are here to advocate for you and assist with any information needed for your claim.
Note: Warranties generally apply to gear and furniture; clothing and shoes are not covered under manufacturer warranties.
For a full list of brand contact information and a checklist of what you'll need to file a claim, please visit our Warranty Support Center.
